Van Meuwen Is Now Part of Thompson & Morgan – More Plants, More Choice, Same Great Quality

About Van Meuwen joining Thompson & Morgan

Why has Van Meuwen joined Thompson & Morgan?

Van Meuwen is now proudly part of the Thompson & Morgan family, combining decades of gardening expertise to offer you even more choice, expert advice, and inspiration — all while maintaining the same great quality and friendly service you’ve come to expect.

What are the benefits?

You’ll find all your favourite Van Meuwen plants and garden essentials now available at Thompson & Morgan. Plus, enjoy access to exclusive plant collections, seasonal offers, expert growing guides, and plenty of fresh inspiration to help your garden flourish.

Will prices or offers be different now that Van Meuwen has merged?

We’ve worked hard to ensure the value and quality you expect remain consistent.

Orders & Accounts

I have an existing order – will it be fulfilled?

Yes, any outstanding Van Meuwen orders will be fulfilled as usual, with the same high standards of service and care you expect. You can track your order or get help through the Thompson & Morgan Customer Care Team.

Do I need a new account?

For security reasons, you’ll need to create a new account with Thompson & Morgan to shop online. While your Van Meuwen order history won’t transfer, our helpful Customer Care Team are on hand to assist with any questions or support related to past purchases.

What about guarantees, returns or vouchers?

Your statutory rights remain fully protected. Thompson & Morgan will honour all existing Van Meuwen guarantees. Van Meuwen vouchers and gift codes can still be redeemed on our site — if you’re unsure, our helpful Customer Care Team are ready to offer any assistance you need.

Membership & Marketing

What about my Gardening Club membership?

Your Gardening Club membership benefits continue uninterrupted when shopping with Thompson & Morgan. We’ve recently contacted members by email to confirm this, and our helpful Customer Care Team are always happy to answer any questions you may have.

Why am I now receiving emails from Thompson & Morgan?

As part of the Van Meuwen and Thompson & Morgan partnership, subscribers to the Van Meuwen newsletter will start receiving emails from Thompson & Morgan. These emails contain similar offers, gardening tips, and product updates tailored to your interests.

Can I request a Thompson & Morgan catalogue?

Absolutely. Thompson & Morgan offers a printed catalogue featuring our full range of plants and garden products. You can request a copy via our website or by contacting our Customer Care Team.

Customer Care

How do I get in touch?

Our helpful Customer Care Team now handles all Van Meuwen enquiries. You can reach them by visiting the Contact Us page, where you’ll find phone, email, and live chat options to suit your preference.